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NMC’s Patient and Family Advisory Council Meets

NMC’s Patient and Family Advisory Council (PFAC) met in October and learned about the Care Partner Framework from Manager of Care Management Amanda Wilson.

The discussion included information related to:

• How the model can be used with same-day surgery patients to support them when they go home
• How NMC staff become aware that the Care Partner is onsite
• What happens when a patient does not have a Care Partner
• How communication happens with Care Partners who cannot physically be onsite

The PFAC first that began meeting in August of 2022 and meets monthly. The establishment of the group is a key action in the hospital’s Quality Plan to strengthen communication and collaboration between patients, their families, providers and hospital staff.