Currently we are offering telemedicine visits with the following services:

The process for arranging a telemedicine visit is easy. When scheduling an appointment, the service provider will let you know if a telemedicine visit is an option and give you instructions on how to make the connection, which will use NMC’s Patient Portal Virtual Visit functionality. Here is a link to some instructions for using the Portal to do a Virtual Visit.

There are numerous benefits to this type of care. Most importantly it reduces the risk of possible exposure to infectious conditions like COVID-19, flu or RSV for those who can safely receive treatment from home. Additionally, telemedicine visits are done without the need for transportation, increasing access and convenience for patients. The convenience, flexibility and efficiencies of telemedicine also allow providers to see and care for more patients.

Will I still be able to see my provider in person if I start using telemedicine?
Absolutely. Rest assured, we will always let you know when we feel an in-person appointment is necessary, there will be no compromises on that front. 

Is this covered by insurance?
Telemedicine is covered. Depending on your insurance coverage, you will be charged your usual co-pay/deductible. Please contact NMC’s Patient Financial Services Team at (802) 524-1048 for additional information.

Are telemedicine visits secure and private?
Yes, your visit is entirely private and properly secure. Please conduct your visits from a private location.

What will I need in order to participate?
For telephone visits, you need access to a phone and a private location to speak with a provider. If you would like a video visit, you will need the following reliable internet connection and a device (computer, phone, tablet, etc.) that has video capabilities. You may need the free Zoom app on your device. We will help you understand what you need when you schedule your appointment.