NMC’s Quality Department is focused on high-quality care, and great outcomes for our patients. We have a process for documenting and addressing complaints to ensure that we take every opportunity for improvement.
Contact Patient Relations at NMC:
By Email: [email protected]
By Phone: 802-524-8875, office hours are 8:00am to 4:00pm. We will do our best to respond within one business day.
By letter: Attention: Patient Relations, 133 Fairfield Street, St. Albans, VT 05478
At NMC, we are all patient advocates, building our foundation of the four keys to success in order of: safety, quality, empathy and respect. If you are an inpatient with an urgent clinical need, your care team of nurses and providers are always available for help with contact information listed on your whiteboard.