The Health Information Management (HIM) Department, also referred to as medical records, is responsible for protecting, maintaining, managing, storing, processing and retrieving the health information of our patients. We ensure accuracy and accessibility of your information for continuity of care.

Request for Medical Records

To obtain a copy of your medical records follow these steps:
  1. Download the authorization form below
  2. Fill out the authorization form
  3. Return your completed form by email or fax

Office Hours

Monday – Friday

8:00 a.m. – 4:30 p.m.


Phone: (802) 524-1060

Fax: (802) 524-1030

Email: [email protected]


Medical Records Copy Costs

Starting in May 2019, NMC will begin charging 50 cents per page for copies of medical records. The first 10 pages will be free, but each additional page will cost $.50. Your records are always easily accessible for free through our Patient Portal. If you have any questions, feel free to call 802-524-1060 to reach our Health Information Management team. 


Patient Portal

We can assist you with your Patient Portal account. Whether you need help signing up or are having trouble accessing your account, give as a call and we will walk you through it. Learn more about the Northwestern Medical Center Patient Portal »

Hospital Portal

Practice Portal