Main hospital telephone number:

(802) 524-5911

(800) 696-0321 – Vermont toll-free

Mailing address:

Northwestern Medical Center

133 Fairfield Street

St. Albans, VT 05478

Commonly used telephone numbers

Community Relations (802) 524-1280

Find a Physician / Provider (802) 524-1280

Health Information Management (802) 524-1060

Human Resources (802) 524-1056

Lost and Found (802) 524-1055

Northwestern Urgent Care (802) 524-8911

Patient Financial Services (802) 524-1048

Patient Portal Assistance (802) 524-1060

Care Management (802) 524-1082

Billing Questions

For Hospital or Physician Billing questions: Call (802) 524-1048 to reach our Patient Financial Services team. Or, email us at [email protected].

Lost and found

If you realize an item is lost before you leave the hospital, please give a staff member a description of the item and ask them to contact our facilities which stores our lost and found items. If you have already left the hospital, please call (802) 524-1055 for assistance.

Request for records

If you would like copies of your medical records visit the Health Information Management page for more information.

Human Resources

Applicants interested in applying to NMC, please e-mail the Human Resource Department at: [email protected] or visit the careers page for more information.

Medical Staff Affiliation

To access NMC’s online affiliation process, click here. 

General contact form

All submissions will be forwarded on to the appropriate personnel affiliated with Northwestern Medical Center for a follow-up. You will hear from us shortly.

General contact form

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