Welcome to Emergency Department
When a medical emergency strikes you or a loved one, know that our team is standing by, ready to help. Our Emergency Department cares for our community’s most pressing needs, 24 hours a day, 7 days a week. We’re proud that the average wait to see a provider is less than 30 minutes, considering we treat more than 25,000 patients a year.
Our newly-renovated Emergency Department features:
Single-patient rooms for increased privacy
Increased treatment spaces from 14 to 20
Dedicated space for patients experiencing mental health issues or illness
Northwestern Medical Center is proud to offer a state-of-art facility within our community. With it’s opening on January 10, 2024, our new Emergency Department (ED) is larger by 2,400 square feet and features private rooms for all patients with a total of 20 treatment spaces. The new design also increases capacity for patients experiencing mental health issues, offering four dedicated rooms for those community members. Additionally, the new space will have better capacity to provide greater infection control measures in the ED.
Please look for updated signage directing patients and families to the correct entrance. Patient parking directly outside the space will be reopened.
Patient information
If you have medical emergency, please dial 9-1-1. Please understand, we are not able to diagnose emergencies or give emergent medical advice over the telephone. If you have questions about a medical condition, please see your physician or come to the Emergency Department. If you have specific questions about your Emergency Department visit, please call 524-1037. If you need assistance finding a physician or would like information regarding the Northwestern Urgent Care offices in Georgia or St. Albans, please call our Community Relations office at 524-1280.
Key services
- Chest pain
- Head injury
- Heart attack
- Intense pain
- Loss of consciousness
- Major burns
- Major trauma
- One-sided numbness
- One-sided weakness
- Open fractures
- Poisoning
- Severe abdominal pain
- Severe bleeding
- Shortness of breath
- Stroke
- Suspected overdose
Right Care. Right Place.
Not sure if you are having an emergency? Want to learn about your care options? Let us help you find the Right Care in the Right Place. We believe this can help save you both time and money, and lead to a healthier community.
A look inside our new Emergency Department
Northwestern Emergency Department Providers
Northwestern Emergency Department Providers
