When a medical emergency strikes you or a loved one, know that our team is standing by, ready to help. Our Emergency Department cares for our community’s most pressing needs, 24 hours a day, 7 days a week. We’re proud that the average wait to see a provider is less than 30 minutes, considering we treat more than 25,000 patients a year.
If you have a medical emergency, please dial 9-1-1. Please understand, we are not able to diagnose emergencies or give emergent medical advice over the telephone. If you have questions about a medical condition, please see your physician or come to the Emergency Department.
If you have specific questions about your Emergency Department visit, please call 802-524-1037. If you need assistance finding a physician or would like information regarding the Northwestern Urgent Care offices in Georgia or St. Albans, please call our Community Relations office at 802-524-1280.
Right care, right place
Not sure if you are having an emergency? Want to learn about your care options? Let us help you find the Right Care in the Right Place. We believe this can help save you both time and money, and lead to a healthier community.
Our newly-renovated Emergency Department features:
Our state-of-art emergency facility opened in 2024, and features private rooms for all patients with a total of 20 treatment spaces. The new design also increases capacity for patients experiencing mental health issues, offering four dedicated rooms for those community members. Additionally, the space has strong capacity to provide robust infection control measures in the Emergency Department.
Single-patient rooms for increased privacy
Increased treatment spaces from 14 to 20
Dedicated space for patients experiencing mental health issues or illness
Emergency Department
Services and conditions
Chest pain
Head injury
Heart attack
Intense pain
Loss of consciousness
Major burns
Major trauma (injury)
One-sided numbness
One-sided weakness
Open fractures
Poisoning
Severe belly pain
Severe bleeding
Shortness of breath
Stroke
Suspected overdose
30 minutes and less average wait time to see a provider
25,000 people and more treated in our Emergency Department a year
24/7/365 open 24 hours a day, 7 days a week, 365 days a year
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
A look inside our Emergency Department
Our newly opened 2024 Emergency Department features 20 private treatment rooms, including four dedicated for mental-health patients, and is designed for enhanced infection-control safety.
Our care team
At Northwestern Medical Center’s Emergency Department, our dedicated provider team stands ready 24 hours a day, 7 days a week, to serve the urgent health needs of our community.
Our collaborative team includes board-certified emergency physicians, nurse practitioners, physician assistants and other advanced practice providers who bring compassion, expertise and a strong commitment to timely, high-quality care.