If you have a medical emergency, please dial 9-1-1. Please understand, we are not able to diagnose emergencies or give emergent medical advice over the telephone.  If you have questions about a medical condition, please see your physician or come to the Emergency Department.

If you have specific questions about your Emergency Department visit, please call 802-524-1037. If you need assistance finding a physician or would like information regarding the Northwestern Urgent Care offices in Georgia or St. Albans, please call our Community Relations office at 802-524-1280.

Right care, right place

Not sure if you are having an emergency? Want to learn about your care options? Let us help you find the Right Care in the Right Place. We believe this can help save you both time and money, and lead to a healthier community.

Our newly-renovated Emergency Department features:

Our state-of-art emergency facility opened in 2024, and features private rooms for all patients with a total of 20 treatment spaces. The new design also increases capacity for patients experiencing mental health issues, offering four dedicated rooms for those community members. Additionally, the space has strong capacity to provide robust infection control measures in the Emergency Department.

Emergency room bed and IV drip icon

Single-patient rooms for increased privacy

Three abstract people with plus sign icon

Increased treatment spaces from 14 to 20

Head with heart and health cross in it

Dedicated space for patients experiencing mental health issues or illness

Emergency Department

Services and conditions

  • Chest pain
  • Head injury
  • Heart attack
  • Intense pain
  • Loss of consciousness
  • Major burns
  • Major trauma (injury)
  • One-sided numbness
  • One-sided weakness
  • Open fractures
  • Poisoning
  • Severe belly pain
  • Severe bleeding
  • Shortness of breath
  • Stroke
  • Suspected overdose
30 minutes and less average wait time to see a provider
25,000 people and more treated in our Emergency Department a year
24/7/365 open 24 hours a day, 7 days a week, 365 days a year

Contact, hours & location