Free care & discount policy
Northwestern Medical Center provides financial assistance programs to community member patients who cannot pay for all or part of the care they received.
Financial assistance is available to all individuals who receive emergent care, and to individuals with a primary residence in Vermont (people who live in Vermont for longer than six months a year), who meet certain income and asset guidelines. Patients requesting financial assistance are required to complete an application and provide various financial information, including proof of income.
Patients will be notified in writing as to their approval status within 15 days of receipt of a complete application. It is expected that as part of the financial assistance approval process, patients will cooperate in applying for Medicaid or other health and welfare programs as appropriate. Individuals eligible for financial assistance cannot be charged more than the amounts generally billed (AGB) for emergency or other medically-necessary care.
How To Apply:
Click the link below to download a copy of the financial aid application.
Northwestern Medical Center’s financial aid application »
Financial assistance applications are also available at any registration area or from our Financial Counselor located at the front of the hospital. If you need assistance with NMC’s financial assistance application process or with applying for other assistance and insurance programs, please contact our Financial Counselor at (802) 524-1006.
For a copy of this plain language summary, click here.
NOTE: Individuals eligible for financial assistance cannot be charged more than the amounts generally billed (AGB) for emergency or other medically-necessary care.
For a copy of the full Patient Financial Assistance policy, click here.
For a copy of the Billing and Collection Practices policy, click here. https://www.northwesternmedicalcenter.org/pdf/patient-financial-assistance-policy/
Additional programs
The NMC Community Fund – This fund is availble to community members and organizations who support the health of people who experience barriers to care and well-being. Patients with chronic conditions can work with the Community Health Team to apply for funds to pay for expenses related to medical needs. You can contact the Community Health Team through your primary care provider, or email Jessica Frost at NMC.
Jim Bashaw Cancer and Catastrophic Illness Fund application »
Providers Who Offer Discounted Care
The following providers are covered by our financial assistance policy.
| Amblo, Jolanta T | Hospitalist |
|---|---|
| Anisman, Steven D | Physician Cardiology |
| Aydinyan, Kahren K | Physician ENT |
| Baptiste, Jonathan P | Physician ED |
| Barkley, Dana L | Nurse Practitioner Ped Hospitalist |
| Bates, John C | Physician Assistant ED |
| Beattie, Robert N | Orthopaedic Surgeon |
| Blum, Jared A | Physician ED |
| Boise, Adam M | Nurse Practitioner ED |
| Boone, Joseph M | Nurse Practitioner ED |
| Brillhart, Aaron M | Physician ED |
| Brophey, Gregory J | Ophthalmologist |
| Burke, Michele H | Hospitalist |
| Carpenter, Ann B | Nurse Practitioner ED |
| Carter, Lucas J | Lead Physician Assistant Urgent Care |
| Chamberlin, Jennifer J | Nurse Practitioner ED |
| Chaucer, Benjamin T | Pulmonologist |
| Clack, Meghan C | Nurse Practitioner Hospitalist |
| Cochrane, Maria A | Nurse Practitioner NAS |
| Dandurand, Louis P | Medical Director Emergency Dept |
| Disney, Elizabeth A | Physician OB |
| Erianne, Diane C | Physician Assistant Urgent Care |
| Flemming, Drew A | Hospitalist |
| Forwand Butler | Physician ED |
| Forwand Butler, Jodi M | Physician ED |
| Fox, Amy M | Nurse Practitioner Hospitalist |
| Francis, Caitlin E | Nurse Practitioner Ped Hospitalist |
| GallantBernstein, Ariel S | Physician Ped Hospitalist |
| Galletta, Hana K | Nurse Practitioner Urgent Care |
| Gauthier, Curtis P | Physician Assistant Ortho |
| Gay, Jessie A | Nurse Practitioner Urgent Care |
| George, Alexandra J | Physician Assistant Ortho |
| Gincherman, Yevgeniy | Executive Medical Director Hospitalist |
| Gorman, Eric B | Pathologist |
| Groening, David A | Podiatrist |
| Heald, Luke D | Nurse Practitioner Urgent Care |
| Higgins, Bridget A | Physician Assistant ED |
| Holmes, Kamie K | Nurse Practitioner Ortho |
| Hunt, Samantha J | Physician ED |
| Hurley, Nolan T | Physician Assistant Ortho |
| Imada, Allicia O | Physician Ortho |
| Japikse, Russell D | Physician ED |
| Jokinen, Brian L | Physician Assistant Urgent Care |
| Kaplan, Ludmila | Hospitalist |
| Khela, Rajvinder S | Hospitalist |
| Kindred, Kristin B | Podiatrist |
| Kovacs, Nicholas R | Physician ED |
| Kutler, Marc S | Physician ED |
| Lacayo, Adam A | Physician Urgent Care |
| Lahey, Joseph J | Physician ED |
| Laporte, Frederic | Physician ED |
| Lindborg, Carter M | Physician Ortho |
| Lowell, Jane A | Physician OB |
| Lyster, Danielle M | Physician Assistant Ortho |
| Manchester, Stewart P | Physician ED |
| Mauser, Nathan S | Orthopaedic Surgeon |
| Messak, Alexis | Nurse Practitioner Cardio |
| Moran, Colleen C | Physician Ped Hospitalist |
| Navi, Liel | Physician OB |
| Neff, Brenda J | Nurse Practitioner Ped Hospitalist |
| Newton, Paul M | Physician ED |
| Niles, Christopher | Physician ED |
| Nollet, Zachary W | Physician Assistant Urgent Care |
| Nsour, Haitham | Pulmonologist |
| Oliver, Kristie L | Physician Assistant ENT |
| Osborne, Patrick J | Nurse Practitioner Urgent Care |
| Osipchuk, Daria G | Physician ED |
| Pearsall, Miller B | Physician ED |
| Pelski, Lauren L | Physician Assistant Urgent Care |
| Reilly, Meghan A | Nurse Practitioner Ped Hospitalist |
| Robison, Andrew A | Physician Assistant Urgent Care |
| Rosenberg, Benjamin N | Physician Ortho |
| Royer, Anna M | General Surgeon |
| Russin, Danielle A | Physician Assistant ED |
| Shattuck, Katherine E | Nurse Practitioner Ped Dev Clinic |
| Sheahan, Kelsey H | Physician Rotating Clinics |
| Shenk, Heather V | Hospitalist |
| Sisbarro, Megan M | Physician Assistant Ortho |
| Smith, Jennifer W | Physician Assistant Hospitalist |
| St Clair, Michael R | Physician Assistant ED |
| Sternberg, Kevan M | Physician Urology |
| Stoll, Sharon A | Physician Urgent Care |
| Sullivan, Lawrence L | Physician OB |
| Suppan, Thomas | Medical Director Laboratory Sv |
| Timbers, William D | Physician ED |
| Trevisani, Gino T | General Surgeon |
| Walker, Martha J | Physician Assistant Urgent Care |
| Williams, Ashley N | Physician Assistant Rota Cl |
| Williams, Christopher R | Physician ED |
| Williams, Susan D | Nurse Practitioner Urgent Care |
| Wilson, Jacqueline L | Physician Assistant Urgent Care |
| Woodhouse, Mary A | General Surgeon |
| Yeager, Robert C | Physician ED |
Additional information
Green Mountain Care – Vermont offers several options to help people get health insurance coverage. These include Medicaid, Dr. Dynasaur, and VHAP-Pharmacy. Together, these programs are called Green Mountain Care. Each program has different eligibility, but Vermonters with incomes up to 300 % of the federal poverty level can qualify. To learn more about these programs go to www.greenmountaincare.org or call 1-800-250-8427.
Vermont Health Connect – Our Patient Financial Counselor can work with a VT Certified Navigator to help you apply for health insurance through Vermont Health Connect.
Billing assistance
We understand healthcare billing can be a bit complex. Feel free to call our Customer Service team if you have questions.
For either Hospital or Physician billing questions: Call 802-524-1048 and we will be happy to help you. Email Patient Financial Services at [email protected].