Free care & discount policy

Northwestern Medical Center provides financial assistance programs to community member patients who cannot pay for all or part of the care they received. 

Financial assistance is available to all individuals who receive emergent care, and to individuals with a primary residence in Vermont (people who live in Vermont for longer than six months a year), who meet certain income and asset guidelines. Patients requesting financial assistance are required to complete an application and provide various financial information, including proof of income.

Patients will be notified in writing as to their approval status within 15 days of receipt of a complete application. It is expected that as part of the financial assistance approval process, patients will cooperate in applying for Medicaid or other health and welfare programs as appropriate. Individuals eligible for financial assistance cannot be charged more than the amounts generally billed (AGB) for emergency or other medically-necessary care.

How To Apply:

Click the link below to download a copy of the financial aid application. 

Northwestern Medical Center’s financial aid application »

Financial assistance applications are also available at any registration area or from our Financial Counselor located at the front of the hospital. If you need assistance with NMC’s financial assistance application process or with applying for other assistance and insurance programs, please contact our Financial Counselor at (802) 524-1006.

For a copy of this plain language summary, click here.

NOTE: Individuals eligible for financial assistance cannot be charged more than the amounts generally billed (AGB) for emergency or other medically-necessary care.

For a copy of the full Patient Financial Assistance policy, click here. 

For a copy of the Billing and Collection Practices policy, click here. https://www.northwesternmedicalcenter.org/pdf/patient-financial-assistance-policy/

Additional programs

The NMC Community Fund – This fund is availble to community members and organizations who support the health of people who experience barriers to care and well-being. Patients with chronic conditions can work with the Community Health Team to apply for funds to pay for expenses related to medical needs. You can contact the Community Health Team through your primary care provider, or email Jessica Frost at NMC. 

Jim Bashaw Cancer and Catastrophic Illness Fund application »

Providers Who Offer Discounted Care

The following providers are covered by our financial assistance policy. 

Amblo, Jolanta THospitalist
Anisman, Steven DPhysician Cardiology
Aydinyan, Kahren KPhysician ENT
Baptiste, Jonathan PPhysician ED
Barkley, Dana LNurse Practitioner Ped Hospitalist
Bates, John CPhysician Assistant ED
Beattie, Robert NOrthopaedic Surgeon
Blum, Jared APhysician ED
Boise, Adam MNurse Practitioner ED
Boone, Joseph MNurse Practitioner ED
Brillhart, Aaron MPhysician ED
Brophey, Gregory JOphthalmologist
Burke, Michele HHospitalist
Carpenter, Ann BNurse Practitioner ED
Carter, Lucas JLead Physician Assistant Urgent Care
Chamberlin, Jennifer JNurse Practitioner ED
Chaucer, Benjamin TPulmonologist
Clack, Meghan CNurse Practitioner Hospitalist
Cochrane, Maria ANurse Practitioner NAS
Dandurand, Louis PMedical Director Emergency Dept
Disney, Elizabeth APhysician OB
Erianne, Diane CPhysician Assistant Urgent Care
Flemming, Drew AHospitalist
Forwand ButlerPhysician ED
Forwand Butler, Jodi MPhysician ED
Fox, Amy MNurse Practitioner Hospitalist
Francis, Caitlin ENurse Practitioner Ped Hospitalist
GallantBernstein, Ariel SPhysician Ped Hospitalist
Galletta, Hana KNurse Practitioner Urgent Care
Gauthier, Curtis PPhysician Assistant Ortho
Gay, Jessie ANurse Practitioner Urgent Care
George, Alexandra JPhysician Assistant Ortho
Gincherman, YevgeniyExecutive Medical Director Hospitalist
Gorman, Eric BPathologist
Groening, David APodiatrist
Heald, Luke DNurse Practitioner Urgent Care
Higgins, Bridget APhysician Assistant ED
Holmes, Kamie KNurse Practitioner Ortho
Hunt, Samantha JPhysician ED
Hurley, Nolan TPhysician Assistant Ortho
Imada, Allicia OPhysician Ortho
Japikse, Russell DPhysician ED
Jokinen, Brian LPhysician Assistant Urgent Care
Kaplan, LudmilaHospitalist
Khela, Rajvinder SHospitalist
Kindred, Kristin BPodiatrist
Kovacs, Nicholas RPhysician ED
Kutler, Marc SPhysician ED
Lacayo, Adam APhysician Urgent Care
Lahey, Joseph JPhysician ED
Laporte, FredericPhysician ED
Lindborg, Carter MPhysician Ortho
Lowell, Jane APhysician OB
Lyster, Danielle MPhysician Assistant Ortho
Manchester, Stewart PPhysician ED
Mauser, Nathan SOrthopaedic Surgeon
Messak, AlexisNurse Practitioner Cardio
Moran, Colleen CPhysician Ped Hospitalist
Navi, LielPhysician OB
Neff, Brenda JNurse Practitioner Ped Hospitalist
Newton, Paul MPhysician ED
Niles, ChristopherPhysician ED
Nollet, Zachary WPhysician Assistant Urgent Care
Nsour, HaithamPulmonologist
Oliver, Kristie LPhysician Assistant ENT
Osborne, Patrick JNurse Practitioner Urgent Care
Osipchuk, Daria GPhysician ED
Pearsall, Miller BPhysician ED
Pelski, Lauren LPhysician Assistant Urgent Care
Reilly, Meghan ANurse Practitioner Ped Hospitalist
Robison, Andrew APhysician Assistant Urgent Care
Rosenberg, Benjamin NPhysician Ortho
Royer, Anna MGeneral Surgeon
Russin, Danielle APhysician Assistant ED
Shattuck, Katherine ENurse Practitioner Ped Dev Clinic
Sheahan, Kelsey HPhysician Rotating Clinics
Shenk, Heather VHospitalist
Sisbarro, Megan MPhysician Assistant Ortho
Smith, Jennifer WPhysician Assistant Hospitalist
St Clair, Michael RPhysician Assistant ED
Sternberg, Kevan MPhysician Urology
Stoll, Sharon APhysician Urgent Care
Sullivan, Lawrence LPhysician OB
Suppan, ThomasMedical Director Laboratory Sv
Timbers, William DPhysician ED
Trevisani, Gino TGeneral Surgeon
Walker, Martha JPhysician Assistant Urgent Care
Williams, Ashley NPhysician Assistant Rota Cl
Williams, Christopher RPhysician ED
Williams, Susan DNurse Practitioner Urgent Care
Wilson, Jacqueline LPhysician Assistant Urgent Care
Woodhouse, Mary AGeneral Surgeon
Yeager, Robert CPhysician ED

 

Additional information

Green Mountain Care – Vermont offers several options to help people get health insurance coverage. These include Medicaid, Dr. Dynasaur, and VHAP-Pharmacy. Together, these programs are called Green Mountain Care. Each program has different eligibility, but Vermonters with incomes up to 300 % of the federal poverty level can qualify. To learn more about these programs go to www.greenmountaincare.org or call 1-800-250-8427.

Vermont Health Connect – Our Patient Financial Counselor can work with a VT Certified Navigator to help you apply for health insurance through Vermont Health Connect.

Billing assistance

We understand healthcare billing can be a bit complex. Feel free to call our Customer Service team if you have questions.

For either Hospital or Physician billing questions: Call 802-524-1048 and we will be happy to help you. Email Patient Financial Services at [email protected].