Free care & discount policy

Northwestern Medical Center provides financial assistance programs to community member patients who cannot pay for all or part of the care they received. 

Financial assistance is available to all individuals who receive emergent care, and to individuals with a primary residence in Vermont (people who live in Vermont for longer than six months a year), who meet certain income and asset guidelines. Patients requesting financial assistance are required to complete an application and provide various financial information, including proof of income.

Patients will be notified in writing as to their approval status within 15 days of receipt of a complete application. It is expected that as part of the financial assistance approval process, patients will cooperate in applying for Medicaid or other health and welfare programs as appropriate. Individuals eligible for financial assistance cannot be charged more than the amounts generally billed (AGB) for emergency or other medically-necessary care.

How To Apply:

Click the link below to download a copy of the financial aid application. 

Northwestern Medical Center’s financial aid application »

Financial assistance applications are also available at any registration area or from our Financial Counselor located at the front of the hospital. If you need assistance with NMC’s financial assistance application process or with applying for other assistance and insurance programs, please contact our Financial Counselor at (802) 524-1006.

For a copy of this plain language summary, click here.

NOTE: Individuals eligible for financial assistance cannot be charged more than the amounts generally billed (AGB) for emergency or other medically-necessary care.

For a copy of the full Patient Financial Assistance policy, click here

For a copy of the Billing and Collection Practices policy, click here

Additional programs

The NMC Community Fund – This fund is availble to community members and organizations who support the health of people who experience barriers to care and well-being. Patients with chronic conditions can work with the Community Health Team to apply for funds to pay for expenses related to medical needs. You can contact the Community Health Team through your primary care provider, or email Denise Smith at NMC. 

Jim Bashaw Cancer and Catastrophic Illness Fund application »

Providers Who Offer Discounted Care

The following providers are covered by our financial assistance policy. 

FullNamePracticeQualifies for Financial Assistance
Amblo, Jolanta THospitalistYes
Anisman, Steven DCardiologyYes
Aydinyan, Kahren KENTYes
Beattie, Robert NNorthwestern OrthopedicsYes
Benoit, Doreen REmployee WellnessYes
Berggren, KirstenSt Albans Urgent CareYes
Blum, Jared AED PhysiciansYes
Boise, Adam MED PhysiciansYes
Boone, Joseph MED PhysiciansYes
Brillhart, Aaron MED PhysiciansYes
Brophey, Gregory JNW OphthalmologyYes
Burke, Michele HHospitalistYes
Carpenter, Ann BED PhysiciansYes
Carter, Lucas JED PhysiciansYes
Chaucer, Benjamin TPulmonologyYes
Clack, Meghan CHospitalistYes
Cochrane, Maria AHospitalistYes
Dandurand, Louis PED PhysiciansYes
Decker, Andrea LSt Albans Urgent CareYes
Disney, Elizabeth AOB-GYN OfficeYes
Eisenberg, Bradley AHospitalistYes
Erianne, Diane CSt Albans Urgent CareYes
Forwand Butler, Jodi MED PhysiciansYes
Fox, Amy MHospitalistYes
Francis, Caitlin EPediatric HospitalistsYes
GallantBernstein, Ariel SPediatric HospitalistsYes
Gay, Jessie ASt Albans Urgent CareYes
Gnass, Matias ROccupational HealthYes
Goehlert, Uwe GED PhysiciansYes
Gorman, Eric BPathologyYes
Heald, Luke DSt Albans Urgent CareYes
Higgins, Bridget AED PhysiciansYes
Holmes, Kamie KNorthwestern OrthopedicsYes
Hunt, Samnatha JED PhysiciansYes
Hurley, Nolan TNorthwestern OrthopedicsYes
Imada, AlliciaNorthwestern OrthopedicsYes
Jokinen, Brian LSt Albans Urgent CareYes
Kaplan, LudmilaHospitalistYes
Khela, Rajvinder SHospitalistYes
Kovacs, Nicholas RED PhysiciansYes
Kutler, Marc SED PhysiciansYes
Lahey, Joseph JED PhysiciansYes
Lindborg, Carter MNorthwestern OrthopedicsYes
Lowell, JaneOB-GYN OfficeYes
Lyster, Danielle MNorthwestern OrthopedicsYes
Manchester, Stewart PED PhysiciansYes
Mauser, Nathan SNorthwestern OrthopedicsYes
Minadeo, John PAdministrationYes
Moran, Colleen CPediatric HospitalistsYes
Navi, LielOB-GYN OfficeYes
Neff, Brenda JPediatric HospitalistsYes
Newton, Paul MED PhysiciansYes
Niles, ChristopherED PhysiciansYes
Nollet, Zachary WSt Albans Urgent CareYes
Nsour, HaithamPulmonologyYes
Oliver, Kristie LENTYes
Osborne, Patrick JSt Albans Urgent CareYes
Paquin, Beth ACardiologyYes
Pearsall, Miller BED PhysiciansYes
Pelski, Lauren LSt Albans Urgent CareYes
Reilly, Meghan APediatric HospitalistsYes
Robison, Andrew ASt Albans Urgent CareYes
Rosenberg, Benjamin NNorthwestern OrthopedicsYes
Royer, Anna MNW Assoc in SurgeryYes
Seward, Trevor MNorthwestern OrthopedicsYes
Shattuck, Katherine EPediatric HospitalistsYes
Sheahan, Kelsey HRotating ClinicsYes
Shenk, Heather VHospitalistYes
Sisbarro, Megan MNorthwestern OrthopedicsYes
Smith, Jennifer WHospitalistYes
St Clair, Michael RED PhysiciansYes
Sternberg, Kevan MUrologyYes
Stoll, Sharon ASt Albans Urgent CareYes
Sullivan, Lawrence LOB-GYN OfficeYes
Timbers, William DED PhysiciansYes
To, Bang CGeorgia Urgent CareYes
Tremblay, LeonardOB-GYN OfficeYes
Walker, Martha JGeorgia Urgent CareYes
Williams, Ashley NRotating ClinicsYes
Williams, Christopher RED PhysiciansYes
Williams, Susan DSt Albans Urgent CareYes
Wilson, Jacqueline LSt Albans Urgent CareYes
Woodhouse, Mary ANW Assoc in SurgeryYes
Yeager, Robert CED PhysiciansYes

 

Additional information

Green Mountain Care – Vermont offers several options to help people get health insurance coverage. These include Medicaid, Dr. Dynasaur, and VHAP-Pharmacy. Together, these programs are called Green Mountain Care. Each program has different eligibility, but Vermonters with incomes up to 300 % of the federal poverty level can qualify. To learn more about these programs go to www.greenmountaincare.org or call 1-800-250-8427.

Vermont Health Connect – Our Patient Financial Counselor can work with a VT Certified Navigator to help you apply for health insurance through Vermont Health Connect.

Billing assistance

We understand healthcare billing can be a bit complex. Feel free to call our Customer Service team if you have questions.

For either Hospital or Physician billing questions: Call 802-524-1048 and we will be happy to help you. Email Patient Financial Services at [email protected].