Free care & discount policy

Northwestern Medical Center provides financial assistance programs to community member patients who cannot pay for all or part of the care they received. 

Financial assistance is available to all individuals who receive emergent care, and to individuals with a primary residence in Franklin and Grand Isle Counties (people who live in those counties for longer than six months a year), who meet certain income and asset guidelines.

Financial assistance is also available for individuals obtaining services from NMC that are offered at NMC locations outside of Franklin and Grand Isle Counties. Patients requesting financial assistance are required to complete an application and provide various financial information, including proof of income.

Patients will be notified in writing as to their approval status within 15 days of receipt of a complete application. It is expected that as part of the financial assistance approval process, patients will cooperate in applying for Medicaid or other health and welfare programs as appropriate. Individuals eligible for financial assistance cannot be charged more than the amounts generally billed (AGB) for emergency or other medically-necessary care.

How To Apply:

Click the link below to download a copy of the financial aid application. 

Northwestern Medical Center’s financial aid application »

Financial assistance applications are also available at any registration area or from our Financial Counselor located at the front of the hospital. If you need assistance with NMC’s financial assistance application process or with applying for other assistance and insurance programs, please contact our Financial Counselor at (802) 524-1006.

For a copy of this plain language summary, click here. NOTE: Individuals eligible for financial assistance cannot be charged more than the amounts generally billed (AGB) for emergency or other medically-necessary care.

For a copy of the full Patient Financial Assistance policy, click here

For a copy of the Billing and Collection Practices policy, click here

Additional programs

NMC diabetes assistance – A program that includes assistance to residents of Franklin and Grand Isle Counties that have a diagnosis of diabetes and that meet certain established criteria. Funding to applicants under this diabetes program is limited to $200 every three months.

NMC cancer or catastrophic assistance – Through the Jim Bashaw Cancer and Catastrophic Illness Fund, financial assistance is granted to support residents of Franklin and Grand Isle Counties in financial need as a result of a diagnosis of cancer or another catastrophic (long-term and resource intensive) health problem. Please note that services rendered at NMC by radiologists and anesthesiologists (including certified registered nurse anesthetists) are from separate entities that are not affiliated with NMC and therefore are not subject to NMC’s financial assistance policy.

Jim Bashaw Cancer and Catastrophic Illness Fund application »

Providers Who Offer Discounted Care

The following providers are covered by our financial assistance policy. 

 

Full Name

Practice

Qualifies for Financial Assistance

   

Abernethy, Joselyn M

Northwestern Cardiology

Yes

Alkhalil, Imran

Hospitalist

Yes

Anderson, Emma C

Northwestern Urgent Care

Yes

Anderson, Jesse

Northwestern Orthopaedics & Rehabilitation Center

Yes

Arenz, Laura L

Hospitalist

Yes

Areson, Robert C

Northwestern Georgia Health Center

Yes

Arzberger, Lindsay C

Northwestern Urgent Care

Yes

Aydinyan, Kahren K

ENT

Yes

Balise, Timothy M

Northwestern Orthopaedics & Rehabilitation Center

Yes

Barnum, Michael J

Northwestern Orthopaedics & Rehabilitation Center

Yes

Beattie, Robert N

Northwestern Orthopaedics & Rehabilitation Center

Yes

Beauregard, Thomas E

Northwestern Urgent Care

Yes

Bellstrom, Laura A

Northwestern Pediatrics

Yes

Benoit, Doreen R

Northwestern Occupational Health

Yes

Berggren, Kirsten

Northwestern Urgent Care

Yes

Boone, Joseph M

Emergency

Yes

Bouchard, Stacey D

Northwestern Primary Care

Yes

Bowers, Anne W

Emergency

Yes

Brillhart, Aaron M

Emergency

Yes

Brodeur, Susan A

Northwestern Urgent Care

Yes

Brophey, Gregory J

Northwestern Ophthalmology

Yes

Burgess, Lee-Anna K

Hospitalist

Yes

Burke, Michele H

Hospitalist

Yes

Carol, Susan B

Northwestern Occupational Health

Yes

Carter, Lucas J

Northwestern Urgent Care

Yes

Chiappinelli, Emanuele Q

Northwestern Pediatrics

Yes

Cleary, David J

Hospitalist

Yes

Cooke, Benjamin P

Emergency

Yes

Covino, Jennifer M

Northwestern Pediatrics

Yes

Dandurand, Louis P

Emergency

Yes

Desilvey, Sarah C

Northwestern Georgia Health Center

Yes

Dewitt, Erica J

Northwestern Pediatrics

Yes

Durant, Denise M

Northwestern Orthopaedics & Rehabilitation Center

Yes

Elliott, Suzanne K

Emergency

Yes

Ferris, Julian C

Hospitalist

Yes

Fingergut, Judy E

Northwestern Primary Care

Yes

Fogarty, Megan R

Northwestern Urgent Care

Yes

Fontaine, Elisabeth

Northwestern Lifestyle Medicine & RiseVT

Yes

Forwand Butler, Jodi M

Emergency

Yes

Goehlert, Uwe G

Emergency

Yes

Groening, David A

Northwestern Orthopaedics & Rehabilitation Center

Yes

Haag, Deanne M

Northwestern Pediatrics

Yes

Holmes, Kamie K

Northwestern Orthopaedics & Rehabilitation Center

Yes

Hoppe, Alexandra V

Northwestern Urgent Care

Yes

Hurley, Nolan T

Northwestern Orthopaedics & Rehabilitation Center

Yes

Jordan, Jenna S

Hospitalist

Yes

Kearney, Michelle K

Northwestern Comprehensive Pain

Yes

Khela, Rajvinder S

Hospitalist

Yes

Korczykowski, Michael

Northwestern Urgent Care

Yes

Kutler, Marc S

Emergency

Yes

Linseisen, Jerry M

Emergency

Yes

Mack, Allison C

Northwestern Georgia Health Center

Yes

Manchester, Stewart P

Emergency

Yes

Mansoorani, Roya

Northwestern Pediatrics

Yes

McEntee, Rachel K

Hospitalist

Yes

Minadeo, John P

Emergency

Yes

Neider, Stephanie D

Northwestern Dermatology

Yes

Newton, Paul M

Emergency

Yes

Niles, Christopher

Emergency

Yes

Oliver, Kristie L

Northwestern Urgent Care

Yes

Pearsall, Miller B

Emergency

Yes

Pitts, Robert D

Emergency

Yes

Purdell, Jenna E

Emergency

Yes

Rambod, Mehdi

Hospitalist

Yes

Savoy, Jessica K

Northwestern Orthopaedics & Rehabilitation Center

Yes

Shapiro, Simon J

Northwestern Orthopaedics & Rehabilitation Center

Yes

Shenk, Heather V

Hospitalist

Yes

Simcoe, David N

Northwestern Primary Care

Yes

Spence, David A

Northwestern Georgia Health Center

Yes

Spicer, Scott M

Northwestern Pediatrics

Yes

Sra, Jaspinder S

Hospitalist

Yes

St Clair, Michael R

Northwestern Urgent Care

Yes

Staab, Carly G

Northwestern Urgent Care

Yes

Strouse, Stacy C

Northwestern Pediatrics

Yes

Sturgis, Miriam S

Northwestern Georgia Health Center

Yes

Sullivan, Lawrence L

Northwestern OBGYN

Yes

Suppan, Thomas

Pathologist

Yes

Takla, Moussa H

Hospitalist

Yes

Thayer, Carol L

Northwestern Georgia Health Center

Yes

Thibodeau, Ross W

Northwestern Orthopaedics & Rehabilitation Center

Yes

To, Bang C

Northwestern Urgent Care

Yes

Tourangeau, Christina M

Northwestern Urgent Care

Yes

Tremblay, Leonard

Northwestern OBGYN

Yes

Visco, Jack E

Northwestern Primary Care

Yes

Von Sitas, Katja A

Northwestern OBGYN

Yes

Walker, Martha J

Northwestern Urgent Care

Yes

White, Suzan R

Northwestern Comprehensive Pain

Yes

Woodhouse, Mary A

Northwestern Associates in Surgery

Yes

Yeshwant, Srinath

Hospitalist

Yes

Zeviar, Mary Rose M

Emergency

Yes

Zvolensky, Heidi L

Northwestern Pediatrics

Yes

Additional information

Green Mountain Care – Vermont offers several options to help people get health insurance coverage. These include Medicaid, Dr. Dynasaur, and VHAP-Pharmacy. Together, these programs are called Green Mountain Care. Each program has different eligibility, but Vermonters with incomes up to 300 % of the federal poverty level can qualify. To learn more about these programs go to www.greenmountaincare.org or call 1-800-250-8427.

Vermont Health Connect – Our Patient Financial Counselor can work with a VT Certified Navigator to help you apply for health insurance through Vermont Health Connect.

Billing assistance

We understand healthcare billing can be a bit complex. If you would like to speak with a financial counselor about your bill, call the billing department below.

Hospital billing: Call 802-524-1065 and we will be happy to help you. Email Patient Financial Services at [email protected]

Physician Billing: Call 802-524-8949 and we will be happy to help you. Email Patient Financial Services at [email protected]