Free care & discount policy

Northwestern Medical Center provides financial assistance programs to community member patients who cannot pay for all or part of the care they received. 

Financial assistance is available to all individuals who receive emergent care, and to individuals with a primary residence in Franklin and Grand Isle Counties (people who live in those counties for longer than six months a year), who meet certain income and asset guidelines.

Financial assistance is also available for individuals obtaining services from NMC that are offered at NMC locations outside of Franklin and Grand Isle Counties. Patients requesting financial assistance are required to complete an application and provide various financial information, including proof of income.

Patients will be notified in writing as to their approval status within 15 days of receipt of a complete application. It is expected that as part of the financial assistance approval process, patients will cooperate in applying for Medicaid or other health and welfare programs as appropriate. Individuals eligible for financial assistance cannot be charged more than the amounts generally billed (AGB) for emergency or other medically-necessary care.

How To Apply:

Click the link below to download a copy of the financial aid application. 

Northwestern Medical Center’s financial aid application »

Financial assistance applications are also available at any registration area or from our Financial Counselor located at the front of the hospital. If you need assistance with NMC’s financial assistance application process or with applying for other assistance and insurance programs, please contact our Financial Counselor at (802) 524-1006.

For a copy of this plain language summary, click here. NOTE: Individuals eligible for financial assistance cannot be charged more than the amounts generally billed (AGB) for emergency or other medically-necessary care.

For a copy of the full Patient Financial Assistance policy, click here

For a copy of the Billing and Collection Practices policy, click here

Additional programs

NMC diabetes assistance – A program that includes assistance to residents of Franklin and Grand Isle Counties that have a diagnosis of diabetes and that meet certain established criteria. Funding to applicants under this diabetes program is limited to $200 every three months.

NMC cancer or catastrophic assistance – Through the Jim Bashaw Cancer and Catastrophic Illness Fund, financial assistance is granted to support residents of Franklin and Grand Isle Counties in financial need as a result of a diagnosis of cancer or another catastrophic (long-term and resource intensive) health problem. Please note that services rendered at NMC by radiologists and anesthesiologists (including certified registered nurse anesthetists) are from separate entities that are not affiliated with NMC and therefore are not subject to NMC’s financial assistance policy.

Jim Bashaw Cancer and Catastrophic Illness Fund application »

Providers Who Offer Discounted Care

The following providers are covered by our financial assistance policy. 

 

Full Name

Practice

Qualifies for Financial Assistance

Alkhalil, Imran

Hospitalist

Yes

Anderson, Emma C

Northwestern Urgent Care – St. Albans

Yes

Arenz, Laura L

Hospitalist

Yes

Areson, Robert C

Northwestern Georgia Health Center

Yes

Arzberger, Lindsay C

St Albans Urgent Care

Yes

Aydinyan, Kahren K

ENT

Yes

Balise, Timothy M

Northwestern Orthopedics

Yes

Barnum, Michael J

Northwestern Orthopedics

Yes

Beattie, Robert N

Northwestern Orthopedics

Yes

Beauregard, Thomas E

Georgia Urgent Care

Yes

Beer, Stephanie A

Emergency Department

Yes

Bellstrom, Laura A

Northwestern Pediatrics

Yes

Benoit, Doreen R

Occupational Health

Yes

Berggren, Kirsten

St Albans Urgent Care

Yes

Boone, Joseph M

Emergency Department

Yes

Bouchard, Stacey D

Northwestern Primary Care

Yes

Bowers, Anne W

Emergency Department

Yes

Brillhart, Aaron M

Emergency Department

Yes

Brodeur, Susan A

Comprehensive Pain

Yes

Brophey, Gregory J

Northwestern Ophthalmology

Yes

 Burgess, Lee Anna K

Hospitalist

Yes

 Burke, Michele H

 Hospitalist

Yes

 Carol, Susan B

 Northwestern Occupational Health

Yes

 Carter, Lucas J

 Northwestern Urgent Care – Georgia

Yes

 Chiappinelli, Emanuele Q

 Northwestern Pediatrics

Yes

 Cleary, David J

 Hospitalist

Yes

Cooke, Benjamin P

 Emergency Department

Yes

 Cooney, Samantha O

 Northwestern Urgent Care – St. Albans

Yes

 Covino, Jennifer M

 Northwestern Pediatrics

Yes

 Dandurand, Louis P

 Emergency Department

Yes

 Desilvey, Sarah C

 Northwestern Georgia Health Ctr

Yes

 Dewitt, Erica J

 Northwestern Primary Care

Yes

 Duff, Heather K

 Northwestern Urgent Care – St. Albans

Yes

 Durant, Denise M

 Northwestern Orthopedics

Yes

 Elliott, Suzanne K

 Emergency Department

Yes

 Ferris, Julian C

 Hospitalist

Yes

 Fingergut, Judy E

 Northwestern Primary Care

Yes

 Fogarty, Megan R

 Northwestern Urgent Care – Georgia

Yes

 Fontaine, Elisabeth

 Lifestyle Medicine Clinic

Yes

 Forwand Butler, Jodi M

 Emergency Department

Yes

 Goehlert, Uwe G

 Emergency Department

Yes

 Groening, David A

 Northwestern Orthopedics

Yes

 Haag, Deanne M

 Northwestern Pediatrics

Yes

 Holmes, Kamie K

 Northwestern Orthopedics

Yes

 Hoppe, Alexandra V

 Northwetern Urgent Care – St. Albans

Yes

 Hurley, Nolan T

 Northwestern Orthopedics

Yes

 Jordan, Jenna S

 Hospitalist

Yes

 Kearney, Michelle K

 Comprehensive Pain

Yes

 Khela, Rajvinder S

 Hospitalist

Yes

 Korczykowski, Michael

 Northwestern Urgent Care – St. Albans

Yes

 Kutler, Marc S

 Emergency Department

Yes

 Linseisen, Jerry M

 Emergency Department

Yes

 Manchester, Stewart P

 Emergency Department

Yes

 Mansoorani, Roya

 Northwestern Pediatrics

Yes

 Minadeo, John P

 Emergency Department

Yes

 Neider, Stephanie D

 Dermatology

Yes

 Newton, Paul M

 Emergency Department

Yes

 Niles, Christopher

 Emergency Department

Yes

 Nsour, Haitham

 Northwestern Pulmonology

Yes

 Oliver, Kristie L

 Northwestern Urgent Care – St. Albans

Yes

 Pearsall, Miller B

 Emergency Department

Yes

 Pitts, Robert D

 Emergency Department

Yes

 Purdell, Jenna E

 Emergency Department

Yes

 Royer, Anna M

 Northwestern Associates in Surgery

Yes

 Savoy, Jessica K

Northwestern Orthopedics

Yes

 Shah, Vishal R

 Hospitalist

Yes

 Shapiro, Simon J

 Northwestern Orthopedics

Yes

 Shenk, Heather V

 Hospitalist

Yes

 Simcoe, David N

 Northwestern Primary Care

Yes

 Spence, David A

 Northwestern Georgia Health Center

Yes

 Spicer, Scott M

 Northwestern Pediatrics

Yes

 Sprague, Kristen E

 Northwestern Urgent Care – St. Albans

Yes

 Sra, Jaspinder S

 Hospitalist

Yes

 St Clair, Michael R

 Northwestern Urgent Care – St. Albans

Yes

 Staab, Carly G

 Northwestern Urgent Care – Georgia

Yes

 Strouse, Stacy C

 Northwestern Pediatrics

Yes

 Sturgis, Miriam S

 Northwestern Georgia Health Center

Yes

 Sullivan, Lawrence L

 Northwestern OB/GYN

Yes

 Thayer, Carol L

 Northwestern Georgia Health Center

Yes

 Thibodeau, Ross W

 Northwestern Orthopedics

Yes

 To, Bang C

 Northwestern Urgent Care – Georgia

Yes

 Tourangeau, Christina M

 Northwestern Urgent Care – Georgia

Yes

 Tremblay, Leonard

 Northwestern OB/GYN

Yes

 Visco, Jack E

 Northwestern Primary Care

Yes

 Von Sitas, Katja A

 Northwestern OB/GYN

Yes

 Walker, Martha J

 Northwestern Urgent Care – Georgia

Yes

 White, Suzan R

 Comprehensive Pain

Yes

 Woodhouse, Mary A

 NW Assoc in Surgery

Yes

 Zeviar, Mary Rose M

 Emergency Department

Yes

 Zvolensky, Heidi L

 Northwestern Pediatrics

Yes

   
   

Additional information

Green Mountain Care – Vermont offers several options to help people get health insurance coverage. These include Medicaid, Dr. Dynasaur, and VHAP-Pharmacy. Together, these programs are called Green Mountain Care. Each program has different eligibility, but Vermonters with incomes up to 300 % of the federal poverty level can qualify. To learn more about these programs go to www.greenmountaincare.org or call 1-800-250-8427.

Vermont Health Connect – Our Patient Financial Counselor can work with a VT Certified Navigator to help you apply for health insurance through Vermont Health Connect.

Billing assistance

We understand healthcare billing can be a bit complex. If you would like to speak with a financial counselor about your bill, call the billing department below.

Hospital billing: Call 802-524-1065 and we will be happy to help you. Email Patient Financial Services at [email protected]

Physician Billing: Call 802-524-8949 and we will be happy to help you. Email Patient Financial Services at [email protected]