Our Commitment to You:
- NMC will bill your health plan, automobile or workers compensation insurer for covered services before billing you (except for co-pays, co-insurance, or deductibles).
- NMC will make reasonable efforts to obtain referrals, authorizations, and pre-certifications from your health plan.
- NMC will also provide payment plans if you are uninsured or have large balances after insurance.
Your Responsibility as Our Patient:
Provide us with your health plan information and let us know when a service is covered by a party other than your health plan; such as auto insurance or a worker compensation plan. Bring your insurance card with you anytime you come to a hospital.
Present your co-pay when checking in for your appointment.
Keep us updated with your personal information including home address, employer information, and telephone numbers.
Know your insurance coverage, and be aware of any out of pocket expenses.
As insurance coverages and government regulations change, our patients are asking what their care will cost – in advance – on a more frequent basis. The answer is not always simple, as it can be difficult to predict exactly what procedure may be performed, exactly which medications will be used, and how a patient’s other conditions may affect the treatment and healing processes. Due to many variables we work with each patient to understand their care needs and provide them with an estimate of what their care will cost. We can also work with an individual patient to help them better understand their insurance coverage and the deductibles, co-pays, and balances for which they may be responsible under their plan. NMC recognizes that health care billing can be complex. We work closely with our patients to help them navigate the various systems and have the ability to offer financial assistance for those in need. To ensure you receive the best possible information in the most efficient manner, contact our Patient Financial Services team by calling 802-524-1048. Or, email the group at [email protected].