Northwestern Medical Center’s strength as a vital and valued community resource is built upon a clear understanding of why we exist, where we need to be, and the principles which guide us along the way. This is expressed through our mission, vision, and values statements which shape our long-term strategic planning and informs our daily decision making.
Northwestern Medical Center participates in the accountable care organization, OneCare Vermont, because we believe in offering the best care possible to Vermonters—and because we support the shift to value-based care.
Our mission
NMC’s mission is to provide exceptional healthcare for our community.Our vision
NMC’s vision is to be recognized for excellence and value in healthcare as we partner to improve the wellness of our community and become a destination of choice for patients, staff, and medical staff. View our patient stories for a first hand look of NMC at work, which represent how we display our mission and vision on a daily basis.
Our values
Our people and our community
Exceptional care
Personalized service
Innovation
Financial strength
Partnerships
Wellness and prevention
Accountability
Setting the standard
Our dedication to quality is the foundation of the exceptional care we provide. NMC has been named one of the Top 100 Rural and Community Hospitals in the nation (multiple times, most recently in 2019) by the The Chartis Center for Rural Health. We have been recognized as one of the “Most Wired” hospitals in America and our has won national Avatar awards for “Overall Patient Satisfaction”. Recognizing that heathcare is expensive, NMC has kept a watchful eye on efficiency and our charges to our patients consistently rank below the Vermont average, based on comparative information published by the Green Mountain Care Board.