NMC prides itself as being a choice destination for patients, providers, and employees. Our staff makes every effort to provide the exceptional care people have come to expect from us – to every patient, every day. 

Awards & recognition

We are honored to be highlighted not only for the boundless care we provide at the bedside, but for all our efforts that make that level of care possible. Listed below are the areas where we excel, and the reasons why more patients are entrusting us with their care, more practitioners are now serving our community, and why more providers are eager to join our team. 

 

National Patient Satisfaction Awards

The NMC staff has earned numerous prestigious national Avatar awards that recognize our outstanding patient satisfaction scores year after year including awards for “Exceeding Patient Expectations.” 

Joint Commission National Quality Awards

Similarly, the NMC staff has earned numerous annual “Top Performer” awards from the Joint Commission in recognition of excellence of care. 

National Recognition as a Top Community Hospital 

NMC was recognized as one of the Top 100 Rural & Community Hospitals in the United States by iVantage Health Analytics and The Chartis Center for Rural Health.

Innovative Technology

NMC named one of the “Most Wired” hospitals, by the American Hospital Association’s Health Forum. This honors NMC’s use of technology to improve the efficiency of care delivery and create a new dynamic in patient interactions. NMC also earned a 2016 LEAP Award for our efforts in leveraging strategic financial planning software to drive efficiency and reduce hours spent on creating our annual budget.

Excellence in Obstetrics

NMC’s Family Birth Center and Northwestern OB/GYN have earned the prestigious international designation of “Baby Friendly” (joining St. Johnsbury as the only Vermont hospitals to achieve this status) for their best-practice approach to welcoming our communities newest members and supporting the mother/baby bond throughout the birthing process.  In addition, the Birth Center has earned “Blue Distinction Plus” from BC/BS of Vermont for excellence and cost efficiency!

Excellence in Diagnostic Imaging

NMC is an American College of Radiology designated Lung Cancer Screening Center, recognizing our commitment to safe, effective diagnostic care for individuals at the highest risk for lung cancer. 

Employee Wellness

NMC’s employee wellness program, Healthy Ü, has been honored for many years with the Gold Standard Award for Worksite Wellness by the Governor’s Council on Physical Fitness.

Leadership

NMC was recognized by Quorum Health Resources for Excellence in Leadership, citing our rate reduction, strong productivity, and approval of construction projects with the state. 

Workplace Safety

NMC has earned the National Safety Council’s Occupational Excellence Achievement Award.

Community Support and Involvement

NMC has received special recognition from the United Way of Northwestern Vermont for our efforts to support their important work in our community as we partner to improve the health and quality of life for everyone in northwestern Vermont..

Communicating with Our Community

NMC’s communications with our community have been honored multiple times by the New England Society of Healthcare Communicators. 

Accreditations

In addition, our vibrant community hospital has earned formal accreditation from national and state medical organizations. Consistently implementing the best practices, along with a dogged pursuit of excellence, are in our DNA – and have led to these achievements:

  • Joint Commission accreditation of the hospital
  • American College of Surgeons’ Accreditation of the NMC Cancer Program
  • American College of Radiologists‘ Accreditation of the Mammography Program
  • American College of Pathologists’ Accreditation of the NMC Laboratory