Frequently Asked Questions about COVID-19 Testing 

Where can I get tested?  

You can schedule a FREE COVID-19 PCR test with the Vermont State’s COVID Resource Center operated by NMC. This Resource Center is located At Valley Crossroads building at 27 Fisher Pond Road, St. Albans. Appointments are made online at: https://www.healthvermont.gov/covid-19/testing When you arrive for your appointment, signage will direct you to call before entering the building so the staff can prepare your materials.

What Hours is the State’s Resource Center Open?  

Vaccination hours = In Cobblestone at 260 Crest Road, St. Albans:  

• Wednesday – 10 am to 6 pm
• Thursday – 2 pm to 6 pm
• Friday – 10 am to 2 pm
• Saturday – 10 am to 2 pm

Testing Hours  = In Valley Crossroads at 27 Fisher Pond Road, St. Albans:

• Monday – 10 am to 2 pm
• Tuesday – 10 am to 2 pm;
• Wednesday – 2 pm to 6 pm;
• Thursday – 2 pm to 6 pm
• Friday – 10 am to 2 pm
• Saturday – 10 am to 2 pm

Where is the Resource Center located?   

The state-supported COVID Resource Center now has two locations. Vaccination is located in the Cobblestone building on the NMC Campus at 260 Crest Road, St. Albans. Testing is located at the Valley Crossroads building next to NMC at 27 Fisher Pond Road, St. Albans. Appointments for both vaccination and testing are strongly encouraged to shorten wait times. They can be made online via the State Vaccination Website and the State Testing Website. 

Does Northwestern Urgent Care do COVID-19 Testing?  

We ask that asymptomatic individuals seeking testing for travel, return to school, or possible exposure make an appointment with the State COVID Resource Center to allow the Urgent Care to meet the more pressing medical needs of those are experiencing symptoms or have non-covid medical issues.  NMC’s Urgent Care can also do COVID-19 testing, but this service comes at the cost of a visit: a nursing visit between 8am and 2pm and a full visit outside those hours. 

Where can I get a PCR test?  

Vermont State’s COVID Resource Center does PCR testing for COVID-19.  

How quickly will I get my results back?  

Turnaround times on test results can vary from 1-3 days, depending on volumes and day of the week, at both the COVID Resource Center and Northwestern Urgent Care. 

NOTE: Getting your result electronically can take up to three days during peak times while requesting a paper / printed result could take longer than 3 days.  

Is there a cost?  

Testing conducted through the Vermont State’s COVID Resource Center is free of charge. Urgent Care, primary care offices and Pharmacies may charge for visits and COVID tests, be sure to ask about costs when you schedule your appointment.  

How do I get an appointment?  

To make an appointment for testing at COVID Resource Center, visit the State Testing Website.

Can I just walk-in without an appointment?  

Please make an appointment online, as that will save you time and reduce the disruption for others. Walk-ins, while technically possible for COVID-19 tests, result in significantly longer wait times given the high demand for testing at this time. 

NOTE: Community providers sometimes order a COVID-19 test to be conducted by NMC’s Outpatient Lab. Appointments must be made with the lab for those tests.  

What’s the process for getting a test and my results from the Resource Center?  

Once your test is complete, your sample is sent to an out-of-state lab that contracts with VDH. Once the lab has your results, they will be emailed to you. 

What if I don’t have an email address where I can receive my results?  

You may be able to receive your results via text, or via regular mail. Ask your provider for more information when you are tested. 

 I Am Having Surgery – Where Do I Go for My Test?

This will depend on the instructions from your provider. We are encouraging providers to order the pre-0p tests through NMC’s Outpatient Laboratory in the Medical Office Building at NMC. Please confirm with your provider where to go for your pre-operative covid test.

 

Frequently Asked Questions about Getting a COVID-19 Vaccination at NMC

Where can I get a COVID-19 vaccine at NMC?  

You can schedule a FREE COVID-19 vaccination with the Vermont State’s COVID Resource Center operated by NMC. This Resource Center is located in the Cobblestone building at 260 Crest Road in St. Albans. Vaccination is done inside the building.  

What Hours is the State’s Resource Center Open?  

Vaccination hours:  

• Wednesday – 10 am to 6 pm
• Thursday – 2 pm to 6 pm
• Friday – 10 am to 2 pm
• Saturday – 10 am to 2 pm

Testing Hours:

• Monday – 10 am to 2 pm
• Tuesday – 10 am to 2 pm;
• Wednesday – 2 pm to 6 pm;
• Thursday – 2 pm to 6 pm
• Friday – 10 am to 2 pm
• Saturday – 10 am to 2 pm

Where is the Resource Center located?   

The state-supported COVID Resource Center is located at Cobblestone on the NMC campus at 260 Crest Road, St. Albans. Vaccination is done inside the building.

Does Northwestern Urgent Care offer COVID-19 Vaccinations?  

Please use the State COVID Resource Center by appointment. NMC’s Urgent Care can also give COVID-19 vaccinations, but this service comes with the cost of a full Urgent Care visit as well as the cost for the vaccination. Also, this Urgent Care service is dependent on NMC’s Pharmacy resources and so may not always be available during all Urgent Care hours. 

What vaccine are you administering?  

The COVID Resource Center and Northwestern Urgent Care both offer the Pfizer vaccine.  

Is there a cost?  

Vaccinations conducted through the Vermont State’s COVID Resource Center are free of charge. Urgent Care and primary care offices may charge for visits and COVID vaccinations. Be sure to ask about costs when you schedule your appointment. 

How do I sign up for an appointment? 

To make an appointment for a COVID-19 vaccination at the COVID Resource Center, visit the State Vaccination Website.

Can I just walk in without an appointment?  

Please make an appointment online, as that will save you time and reduce the disruption for others. Walk-ins, while technically possible for COVID-19 tests, result in significantly longer wait times.