News & Updates
08.25.2021

FAQ on COVID Testing and Vaccination at NMC – updated 9/15/21

Frequently Asked Questions about COVID-19 Testing 

Where can I get tested?  

You can schedule a FREE COVID-19 PCR test with the Vermont State’s COVID Resource Center operated by NMC. This Resource Center is located At Valley Crossroads building at 27 Fisher Pond Road, St. Albans. When you arrive, signage will direct you on how to proceed for curbside testing.

What Hours is the State’s Resource Center Open?  

The Resource Center is open for vaccination and testing on the following hours:  

  •  Monday – 10am to 2pm for testing only;
  • Wednesday – vaccination 10am to 6pm, testing – 2pm to 6pm;
  • Thursday – 2pm to 6pm for both testing and vaccination;
  • Friday – 10am to 2pm for both testing and vaccination; and
  • Saturday – 10am to 2pm for testing and vaccination.

Where is the Resource Center located?   

The state-supported COVID Resource Center is located At Valley Crossroads building at 27 Fisher Pond Road, St. Albans. When you arrive, signage will direct you on how to proceed for curbside testing.

Does Northwestern Urgent Care do COVID-19 Testing?  

NMC’s Urgent Care can also do COVID-19 testing, but this service comes with the cost of a full Urgent Care visit as well as the cost for the test and collection. We ask that asymptomatic individuals seeking testing for travel, return to school, or possible exposure go to the State COVID Resource Center to allow the Urgent Care to meet the more pressing needs of those are experiencing symptoms and concerned they have contracted COVID-19.  

Where can I get a PCR test?  

Vermont State’s COVID Resource Center does PCR testing for COVID-19.  

How quickly will I get my results back?  

Turnaround times on test results can vary from 1-3 days, depending on volumes. 

NOTE: If you use the COVID Resource Center for your test, getting your result electronically can take up to three days while requesting a paper / printed result could take longer than 3 days.  

Is there a cost?  

Testing conducted through the Vermont State’s COVID Resource Center is free of charge. Urgent Care, primary care offices and Pharmacies may charge for visits and COVID tests, be sure to ask about costs when you schedule your appointment.  

How do I get an appointment?  

To make an appointment for a COVID-19 test through the Resource Center, you’ll need to set up an account with the Vermont Department of Health (VDH). 

 Visit: https://vermont.force.com/events/s/selfregistration 

You may already have an account if you got a COVID vaccination through the VDH. The same system is used for vaccination and testing appointments.  

Can I walk-in?  

Walk-ins, while technically possible for COVID-19 tests, result in significantly longer wait times given the high demand for testing at this time. Please make an appointment online, as that will save you time and reduce the disruption for others. 

NOTE: Community providers sometimes order a COVID-19 test to be conducted by NMC’s Outpatient Lab. Appointments must be made with the lab for those tests.  

What’s the process for getting a test and my results from the Resource Center?  

Once your test is complete, your sample is sent to an out-of-state lab that contracts with VDH. Once the lab has your results, they will be emailed to you. 

What if I don’t have an email address where I can receive my results?  

You may be able to receive your results via text, or via regular mail. Ask your provider for more information when you are tested. 

 

 

Frequently Asked Questions about Getting a COVID-19 Vaccination at NMC

Where can I get a COVID-19 vaccine at NMC?  

You can schedule a FREE COVID-19 vaccination with the Vermont State’s COVID Resource Center operated by NMC. This Resource Center is located in the Valley Crossroads Building at 27 Fisher Pond Road in St. Albans. Vaccination is done inside the building (testing is done curbside).  

What Hours is the State’s Resource Center Open?  

The Resource Center is open for vaccination and testing on the following hours:  

  •  Monday – 10am to 2pm for testing only;
  • Wednesday – vaccination 10am to 6pm, testing – 2pm to 6pm;
  • Thursday – 2pm to 6pm for both testing and vaccination;
  • Friday – 10am to 2pm for both testing and vaccination; and
  • Saturday – 10am to 2pm for testing and vaccination.

Where is the Resource Center located?   

The state-supported COVID Resource Center is located At Valley Crossroads building at 27 Fisher Pond Road, St. Albans. Vaccination is done inside the building (testing is done curbside).

Does Northwestern Urgent Care offer COVID-19 Vaccinations?  

NMC’s Urgent Care can also give COVID-19 vaccinations, but this service comes with the cost of a full Urgent Care visit as well as the cost for the vaccination. Also, this Urgent Care service is dependent on NMC’s Pharmacy resources and so may not always be available during all Urgent Care hours. 

What vaccine are you administering?  

NMC’s practices, urgent cares, and the COVID Resource Center all offer the Pfizer vaccine.  

Is there a cost?  

Vaccinations conducted through the Vermont State’s COVID Resource Center are free of charge. Urgent Care and primary care offices may charge for visits and COVID vaccinations. Be sure to ask about costs when you schedule your appointment. 

How do I sign up for an appointment? 

To make an appointment for a COVID-19 vaccination, through the Resource Center, you’ll need to set up an account with the Vermont Department of Health (VDH). 

 Visit: https://vermont.force.com/events/s/selfregistration 

You may already have an account if you got a COVID vaccination through the VDH. The same system is used for vaccination and testing appointments. 

Can I walk in?  

Walk-ins, while technically possible for COVID-19 tests, result in significantly longer wait times. Please make an appointment online, as that will save you time and reduce the disruption for others.