Navigating NMC’s new online experience
We took a fresh look at how our website works—and rebuilt it to provide a simpler, more intuitive experience that helps you find care faster and understand your options better.
Designed around what matters most
These guiding principles shaped every part of the new site—making it easier to navigate, understand, and take the next step in your care.
- Easier navigation, built to help patients take action
- Services and providers are simple to find and explore
- Mobile-friendly design that works on any device
- A refreshed look that reflects quality care and community
- Improved accessibility for a wider range of needs
- Clearer, more scannable content that’s easy to understand
A look at the new menus
Whether on mobile or desktop, common tasks and important tools are always accessible at the top of every page. To help you understand where main menu items may have moved or been renamed, use the indicators in the image and read the text below.
Menu A
This is the primary menu
Medical services
Search by specialty, symptom, treatment, or A–Z.
This was formerly labeled “Our services.”
Patients and visitors
Helpful information about being at the hospital, billing, patient resources and rights.
Medical record requests, information about price transparency, and the Courtyard Café menu can all be found here.
Find a provider
Easily search by name or service.
Hours & locations
View our campus and easily search locations by service. Freshly updated with new photos!
This was formerly labeled “Find us.”
Healthy news
Read hospital news, patient stories, and wellness articles.
This was formerly labeled “NMC blog.”
Find care now
Not sure what level of care you need? This page will explain your options and guide you to the right level of care.
Menu B
This is the secondary menu
Careers
NMC culture, job openings, scholarships, workforce development, & more.
About NMC
Learn about our mission and values, reports, community impact, governance, & more.
Community health
Find our population health initiatives, Health Needs Assessments & more.
Giving
Interested in volunteering and other ways to give? Learn about the Jim Bashaw Fund, the Martin H. Wennar, MD scholarship, our annual appeal, and more.
Patient portal
Learn about the ways to access your portal and log on.
Pay my bill
Find step-by-step instructions on how to pay your bill online and access your billing portal.
Contact
Contact us through our form or by phone and find ways to reach key departments.
Can I still quickly access Urgent Care?
Yes! You can quickly access Urgent Care and reserve your spot in line directly from the homepage. Scroll below the top headline and images and choose which care is right for you.
You can also find it by clicking the “Medical services” menu item at the very top of every page.
Where do I request my medical records?
The link to medical records is on the ‘Patient & visitors’ page. Click the ‘Patient & visitors’ menu link at the top of every page. Then scroll to the ‘Patient resources’ menu list and click ‘Request medical records.’
Where do I find the Courtyard Café menu?
The link to the Courtyard Café menu is on the ‘Patient & visitors’ page. Click the ‘Patient & visitors’ menu link at the top of every page. Then scroll to the ‘At the hospital’ menu list and click ‘Dining.’
What else should I know?
You can always find our phone number, address, and social media links at the bottom of every page. If you are an employee, you’ll also find access to the employee portal here.
Common information
Your opinion is important
We want your feedback!
Thank you for visiting Northwestern Medical Center’s new website. We’re interested in hearing about your experience so we can continue making it easier for patients, families, and community members to find the information they need.
