At Northwestern Medical Center, we’re committed to making healthcare accessible for everyone—no matter what language you speak or how you communicate. We offer free language support and communication aids so you, your family, and your care team can talk clearly and confidently throughout your visit.
Language help services are offered free of charge. Call 802-524-5911 (TTY: 800-253-0191)
Northwestern Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Northwestern Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Northwestern Medical Center:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
Provides free language services to people whose primary language is not English, such as:
If you need these services, contact our Director of Human Resources, Organizational Development, and Compliance.
If you believe that Northwestern Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, marital status, national origin, religion, age, disability, or sex, you can file a grievance with:
NMC’s Director of Human Resources, Organizational Development, and Compliance
133 Fairfield Street,
St. Albans, VT, 05478
802-524-1069.
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Director of Human Resources, Organizational Development, and Compliance is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available here.
Attention : Si vous parlez une langue autre que l’anglais, des services d’aide linguistique vous sont proposés gratuitement. Demandez de l’aide au personnel ou appelez le standard de l’hôpital, le 802-524-5911.
Atención: Si habla un idioma que no sea el inglés, hay servicios de asistencia lingüística disponibles de forma gratuita. Pida ayuda al personal o llame al número principal del hospital, 802-524-5911.
注意：如果您使用的語言不是英語，我們可以為您提供免費的語言協助服務。請向工作人員尋求協助，或撥打醫院主要聯絡電話 802-524-5911。
Chú ý: Nếu quý vị nói ngôn ngữ khác ngoài tiếng Anh, quý vị có quyền được cung cấp dịch vụ hỗ trợ ngôn ngữ miễn phí. Hãy yêu cầu nhân viên hỗ trợ hoặc gọi đến số điện thoại chính của bệnh viện: 802-524-5911.
ध्यान दिनुहोस्: तपाईं अङ्ग्रेजी बाहेक अन्य कुनै भाषा बोल्नुहुन्छ भने तपाईंका लागि निःशुल्क रूपमा भाषासम्बन्धी सहायता सेवाहरू उपलब्ध छन्। सहायताका लागि कर्मचारीलाई अनुरोध गर्नुहोस् वा अस्पतालको मुख्य नम्बर 802-524-5911. मा फोन गर्नुहोस्।
Pažnja: Ako govorite jezik koji nije engleski, usluge jezičke pomoći su vam dostupne besplatno. Zatražite pomoć od člana osoblja ili pozovite centralu bolnice na 802-524-5911.
Achtung: Patienten, die kein Englisch sprechen, steht ein kostenfreier Service zur sprachlichen Begleitung zur Verfügung. Bitten Sie das Personal um Hilfe oder rufen Sie die zentrale Telefonnummer des Krankenhauses unter 802-524-5911 an.
Hubachiisa: Afaan Ingiliffaa irraa kan biraa yoo dubbattan, tajaajilli gargaarsa afaanii kaffaltii malee isiniif ni argama. Gargaarsaaf hojjetaa tokko gaafadhaa ykn wiirtuu bilbilaa hospitaalaa 802-524-5911 irratti bilbilaa.
Attenzione: Se parli una lingua diversa dall’inglese, sono disponibili servizi di assistenza linguistica gratuiti. Chiedi assistenza al personale o chiama il numero principale dell’ospedale, 802-524-5911.
Внимание! Если вы не говорите на английском языке, вы можете бесплатно воспользоваться услугами переводчика. Обратитесь за помощью к персоналу или позвоните по основному номеру телефона больницы 802-524-5911.
Paunawa: Kung nagsasalita ka ng wika bukod sa English, mayroong mga serbisyo sa tulong sa wika na available para sa iyo nang libre. Humingi ng tulong sa staff, o tumawag sa pangunahing numero ng ospital sa 802-524-5911.
Atenção: Se o seu idioma não é o inglês, serviços de assistência de idioma gratuitos estão disponíveis para você. Peça ajuda à equipe ou ligue para o número principal do hospital: 802-524-5911.
注意：英語以外の言語を話される方は、無料の言語支援サービスをご利用いただけます。スタッフにお尋ねいただくか、病院の代表電話番号（802-524-5911）までお電話ください。
โปรดทราบ: หากท่านใช้ภาษาอื่นที่ไม่ใช่ภาษาอังกฤษ ท่านสามารถขอรับบริการช่วยเหลือด้านภาษาได้โดยไม่มีค่าใช้จ่าย โปรดติดต่อสอบถามจากเจ้าหน้าที่ หรือโทรศัพท์ติดต่อไปยังศูนย์รับสายของโรงพยาบาลที่หมายเลข 802-524-5911
Pord thrāb: H̄āk th̀ān chı̂ p̣hās̄ʹā xụ̄̀n thī̀ mị̀chı̀ p̣hās̄ʹā xạngkvs̄ʹ th̀ān s̄āmārt̄h k̄hxrạb brikār ch̀wy h̄elụ̄x d̂ān p̣hās̄ʹā dị̂ doy mị̀mī kh̀ā chı̂ c̀āy pord tidt̀x s̄xbt̄hām cāk cêā h̄n̂āthī̀ h̄rụ̄x thorṣ̄ạphth̒ tidt̀x pị yạng ṣ̄ūny̒ rạb s̄āy k̄hxng rong phyābāl thī̀ h̄māylek̄h 802-524-5911