Free care & discount policy
Northwestern Medical Center provides financial assistance programs to community member patients who cannot pay for all or part of the care they received.
Financial assistance is available to all individuals who receive emergent care, and to individuals with a primary residence in Vermont (people who live in Vermont for longer than six months a year), who meet certain income and asset guidelines. Patients requesting financial assistance are required to complete an application and provide various financial information, including proof of income.
Patients will be notified in writing as to their approval status within 15 days of receipt of a complete application. It is expected that as part of the financial assistance approval process, patients will cooperate in applying for Medicaid or other health and welfare programs as appropriate. Individuals eligible for financial assistance cannot be charged more than the amounts generally billed (AGB) for emergency or other medically-necessary care.
How To Apply:
Click the link below to download a copy of the financial aid application.
Northwestern Medical Center’s financial aid application »
Financial assistance applications are also available at any registration area or from our Financial Counselor located at the front of the hospital. If you need assistance with NMC’s financial assistance application process or with applying for other assistance and insurance programs, please contact our Financial Counselor at (802) 524-1006.
For a copy of this plain language summary, click here. NOTE: Individuals eligible for financial assistance cannot be charged more than the amounts generally billed (AGB) for emergency or other medically-necessary care.
For a copy of the full Patient Financial Assistance policy, click here.
For a copy of the Billing and Collection Practices policy, click here.
Additional programs
The NMC Community Fund – This fund is availble to community members and organizations who support the health of people who experience barriers to care and well-being. Patients with chronic conditions can work with the Community Health Team to apply for funds to pay for expenses related to medical needs. You can contact the Community Health Team through your primary care provider, or email Denise Smith at NMC.
Jim Bashaw Cancer and Catastrophic Illness Fund application »
Providers Who Offer Discounted Care
The following providers are covered by our financial assistance policy.
Name | Employee Number | Job |
---|---|---|
Amblo, Jolanta T. | 10521 | Hospitalist |
Aydinyan, Kahren K. | 11322 | Physician ENT |
Bates, John C. | 11911 | Phy Asst ED P |
Beattie, Robert N. | 12280 | Orthopaedic Surgeon |
Benoit, Doreen R. | 13095 | Nurs Prac EE Well |
Berggren, Kirsten | 13774 | Nurs Prac SAUC |
Blum, Jared A. | 16759 | Physician ED |
Boise, Adam M. | 16794 | Nurs Prac ED P |
Bond-Webster, Kristen E. | 70563 | Phy Asst SAUC |
Boone, Joseph M. | 16816 | Nurs Prac ED P |
Brillhart, Aaron M. | 17996 | Physician ED |
Brophey, Gregory J. | 18290 | Executive Med Dir |
Burke, Michele H. | 19851 | Hospitalist |
Carpenter, Ann B. | 21215 | Nurs Prac ED P |
Carter, Lucas J. | 21372 | Phy Asst ED P |
Clack, Meghan C. | 68328 | Nurs Prac Hosp |
Cochrane, Maria A. | 22329 | Nurs Prac Hosp |
Dandurand, Louis P. | 27900 | Med Dir Emergency Dept |
Decker, Andrea L. | 27921 | Phy Asst SAUC |
Disney, Elizabeth A. | 28941 | Physician OB |
Dosanjh, Ashlea R. | 29842 | Audiologist |
Erianne, Diane C. | 31832 | Phy Asst SAUC |
Forwand Butler, Jodi M. | 33398 | Physician ED |
Fox, Amy M. | 33613 | Nurs Prac Hosp |
GallantBernstein, Ariel S. | 35442 | Physician Ped Hosp |
Gay, Jessie A. | 35777 | Nurs Prac SAUC |
Gnass, Matias R. | 36258 | Physician Occ Hlth |
Goehlert, Uwe G. | 36275 | Physician ED |
Groening, David A. | 37793 | Podiatrist |
Higgins, Bridget A. | 39922 | Phy Asst ED P |
Holmes, Kamie K. | 40542 | Nurs Prac Ortho |
Hurley, Nolan T. | 41915 | Phy Asst Ortho |
Jokinen, Brian L. | 42687 | Phy Asst SAUC |
Kaplan, Ludmila | 43531 | Hospitalist |
Khela, Rajvinder S. | 44598 | Hospitalist |
Kindred, Kristin B. | 44666 | Podiatrist |
Kovacs, Nicholas R. | 45936 | Physician ED |
Kutler, Marc S. | 46525 | Physician ED |
Lahey, Joseph J. | 46668 | Physician ED |
Lowell, Jane A. | 49981 | Physician OB |
Lyster, Danielle M. | 28934 | Phy Asst Ortho |
Manahan, JoAnn L. | 51900 | Dir Emergency Services |
Manchester, Stewart P. | 51950 | Physician ED |
Mauser, Nathan S. | 53668 | Orthopaedic Surgeon |
Moran, Colleen C. | 50471 | Physician Ped Hosp |
Navi, Liel | 58061 | Physician OB |
Neff, Brenda J. | 58069 | Nurs Prac Ped Hosp |
Newton, Paul M. | 58119 | Physician ED |
Niles, Christopher | 58305 | Physician ED |
Nollet, Zachary W. | 58424 | Phy Asst SAUC |
Nsour, Haitham | 58487 | Pulmonologist |
Oliver, Kristie L. | 58886 | Phy Asst SAUC |
Osborne, Patrick J. | 59651 | Nurs Prac SAUC |
Paquin, Beth A. | 59859 | Nurs Prac Cardio |
Pearsall, Miller B. | 61043 | Physician ED |
Pelski, Lauren L. | 61109 | Phy Asst SAUC |
Reilly, Meghan A. | 44580 | Nurs Prac Ped Hosp |
Robison, Andrew A. | 66775 | Phy Asst SAUC |
Rosenberg, Benjamin N. | 67451 | Physician Ortho |
Royer, Anna M. | 67516 | General Surgeon |
Russin, Danielle A. | 67883 | Phy Asst ED P |
Seward, Trevor M. | 68366 | Phy Asst Ortho |
Shattuck, Katherine E. | 68467 | Nurs Prac Ped Hosp |
Sheahan, Kelsey H. | 68481 | Physician Rota Cl |
Shenk, Heather V. | 68503 | Hospitalist |
Sisbarro, Megan M. | 69154 | Phy Asst Ortho |
St Clair, Michael R. | 70619 | Phy Asst ED P |
Stoll, Sharon A. | 71109 | Physician SAUC |
Sullivan, Lawrence L. | 72585 | Physician OB |
Timbers, William D. | 76489 | Physician ED |
To, Bang C. | 77256 | Phy Asst GUC |
Tremblay, Leonard | 78065 | Physician OB |
Walker, Martha J. | 79640 | Phy Asst GUC |
Williams, Ashley N. | 81558 | Phy Asst Rota Cl |
Williams, Christopher R. | 81563 | Physician ED |
Wilson, Jacqueline L. | 81653 | Phy Asst SAUC |
Woodhouse, Mary A. | 82460 | General Surgeon |
Yeager, Robert C. | 83293 | Physician ED |
Additional information
Green Mountain Care – Vermont offers several options to help people get health insurance coverage. These include Medicaid, Dr. Dynasaur, and VHAP-Pharmacy. Together, these programs are called Green Mountain Care. Each program has different eligibility, but Vermonters with incomes up to 300 % of the federal poverty level can qualify. To learn more about these programs go to www.greenmountaincare.org or call 1-800-250-8427.
Vermont Health Connect – Our Patient Financial Counselor can work with a VT Certified Navigator to help you apply for health insurance through Vermont Health Connect.
Billing assistance
We understand healthcare billing can be a bit complex. Feel free to call our Customer Service team if you have questions.
For either Hospital or Physician billing questions: Call 802-524-1048 and we will be happy to help you. Email Patient Financial Services at [email protected].