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Patient RelationsThe entire NMC staff is committed to making your stay as pleasant and as comfortable as possible. To that end, we have established a formal program to ensure that should you have any needs or concerns during your stay that your voice will be heard. We welcome all suggestions or expressions of concern, as they assist us both in meeting your needs and those of future patients.
If you have any needs or concerns during your stay, please bring them to the attention of your nurse or physician immediately. You are also welcome to contact our Chief Executive Officer regarding a concern.
If you want to express a complaint or discuss your situation with someone outside Northwestern Medical Center, you should contact:
Agency of Human Services Vermont Board
Division of Licensing and Protection of Medical Practice
Ladd Hall 108 Cherry Street
103 South Main Street P.O. Box 70
Waterbury, Vermont 05671 Burlington, Vermont 05402
1-800-564-1612 1-800-745-7371
Vermont Board
of Medical Practice
108 Cherry Street
P.O. Box 70
Burlington, Vermont 05402
1-800-745-7371
Division of Licensing and Protection
Ladd Hall, 103 South Main Street
Waterbury, Vermont 05671
1-800-564-1612 or (802) 241-2345
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